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Technical Support and Scheduling
Please Fill Technical Support Request
Form
Professional
Audio Solutions offers technical support services for all of the
audio systems that we sell
We will even fix the bad advice you got from a chain store or
mail order house. Unlike many other so called Pro Audio dealers,
our objective is for your system to operate smoothly and
efficiently.
Our commitment to you is much more about your entire system
operation than it is about you "buying" something.
Technical Support
The first step in scheduling technical support is to fill out the
information on the form below.
We cannot proceed any further until you give us this information
about your problem and system.
Click here for Tech Support Request
Form
Additional Tech Support are available as
follows:
- In-Store Tech Support: Our Nashville Store
location has its own in house computer tech and repair facility.
After you have filled out the request form above, we can
determine what items from your system we will need here in order
to diagnose and make repairs and changes to your system.
- On-site Tech Support (at your location) and
service for our local Nashville area customers is available in
the surrounding areas of Nashville, including Davidson,
Williamson, and Wilson counties. There is a minimum 2 hour
service call charge of $160
- Remote Tech Support: If you don't live or
work in the Nashville area we can still help you in most areas of
tech support. This is done by us logging into your computer
system via your IP address. If you have a high speed internet
connection and a telephone we can help you in this manner. You
will need to be available at your system during this time. You
can determine your IP address by going to www.whatismyip.com.
Click here for more
information about our Remote Help Service
- Hardware Repair and Replacement: If tech support
issues are not able to be corrected remotely due to hardware
failure you can bring in or ship in the appropriate hardware to
our shop to be repaired or replaced.
Telephone Tech
Support:In order to received telephone tech support, you
must also fill out the tech support request form below. Paid tech
support assistance for all of our products is available via
telephone at
615-244-8845, for a fee of $1.50 per minute charge to your Visa,
Mastercard or Discover. There is a minimum charge of
$30.
Monthly Studio
Tech Support Contract
- In addition, we have an annual, monthly studio tech support contract
available to our Nashville area customers. This plan includes
both telephone, on-site support and maintenance of your audio system.
For more information please contact us at 615-244-8845 or email 
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