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Pro Audio Solutions - Professional Audio Systems, Professional Live Sound Equipment, Professional Studio Recording Equipment


International Orders


We welcome your international orders, and we ship world wide.  Please read throuih the following information about your international orders.
For any questions please e-mail us (click here)

Shipping

  1. The automated shipping quotes and estimates from our web site are for Continental US only, and do not apply to international orders.
    A separate shipping quote will be sent to you by e-mail after your order is placed.
  2. Please choose international  for method of shipping and we will e-mail you the correct shipping quote before processing your order.
  3. we are shipping all Canadian orders via USPS (united states postal service), UPS standard, or FEDEX International.
  4. There are two options for USPS
    1. Airmail - 4-7 business day delivery time, no tracking number available,
    2. Global express - 3-4 day, a tracking number available
  5. Your order will be fully insured against any damage or loss while in transit. Any damage(s) must be reported to us within 48hrs of arrival, via e-mail.

What about duties and taxes?

There is NO duty or sales tax collected by Pro Audio Solutions on International orders.

However, we are NOT responsible for any duties, tax or fees levied by your government. Duties and taxes are YOUR responsibility as the buyer.

We do not have any information about your local government fees or duties, we cannot estimate fees or duties, or otherwise give out any information about your government's duties.

Please check with your local authorities for procedures.


How do I pay?

  1. CANADA
    We can accept your Visa, Mastercard or Discover, you must provide the telephone number for customer service of your credit card issuing bank.
  2. We must be able to VERIFY your billing and shipping address.
  3. If we cannot verify your billing and shipping addresses, you order may be cancelled.

  4. ALL OTHER COUNTRIES (OUTSIDE of the US and CANADA).
    Sorry, but Visa/MasterCard/Discover will not verify any bank cards from outside of the US and Canada, therefore, we cannot accept your credit card unless it is on a U.S. or Canadian bank, with a verified billing and shipping address in the U.S. or Canada.
    There is only one method of payment for our international orders
    Bank wire transfer:
  5. We will forward you our bank routing and account numbers for transfer. We use First Tennessee Bank, for this service. It is accessible from any bank in the world. We are not responsible for any fees imposed by your bank that you use to initiate the transfer. Upon receipt of payment in full we will ship your items to you and send you tracking information.

Please note:

  1. For International orders the only method of payment will be bank wire transfer or A Verified PayPal account with the ship to address confirmed. We cannot accept  credit card payments for International orders. 

  2. Minimum Order Amount for International Orders is $500 US.   Shipping and handling fees are calculated above and beyond the minimum order amount.  Some items such as accounstical tiles,studio furntiure, and keyboards may be too heavy, cumbersome or expensive for international shipping.

  3. For international orders, once order is placed and shipped, the sales are final. International orders cannot be returned or exchanged and money cannot be refunded under any circumstance.
    We are not responsible for misuse or damage due to incorrect voltage or other electric current issues in your home country. We cannot supply separate 220 volt power supplies. Please check manufacturer's web site for the correct power supply application for your country.
    Defective product is returnable within the first 10 days from purchase. Customer is responsible for all shipping charges for defective product.

  4. Yamaha products cannot be shipped to addresses outside the U.S.

For any question, please email us



Information Inquiry - International Orders

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Professional Audio Solutions, Inc.
 1300 Bluegrass Rd. Suite 5
Franklin, KY 42134
USA
Contact us:
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800-238-9280(toll free)
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800-834-5986(toll free), 615-742-5291(local)
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